Recent Victories and Settlements


  • Reached a $590,000.00 settlement with a mobile home park on behalf of 115 residents where it was alleged that the park illegally raised lot rents by trying to pass on certain costs on to the residents. (June 2018)

  • Reached a $200,000 settlement on behalf of nearly 200 mobile home park residents whose landlord made them pay for utilities without proper metering, imposed illegal late rent charges, and violated a number of other landlord-tenant laws and mobile home park regulations. (May 2015)

  • Won a judgment of more than $90,000 against a landlord for failing to repair water leaks, exterminate cockroaches and bedbugs, and address other problems in his tenant’s apartment, and who unlawfully retaliated against the tenant by evicting her, and throwing away her family’s belongings, within days of her call to the local Board of Health. (January, 2015)

  • The Housing Court awarded our client, a tenant of Fannie Mae, over $38,000, plus attorneys fees and costs, because of Fannie Mae’s failure as a landlord to make prompt repairs to our client’s home and allowing deplorable conditions to exist. (May 2014)

  • Obtained a judgment of more than $80,000 against a landlord for deplorable conditions in a Leverett home, including persistent water leaks and destruction of property. (April 2014)

  • The Court awarded three tenants over $120,000, in a case against their landlord, Fannie Mae, who refused to repair their apartments and allowed infestations of cockroaches and other vermin to persist for years. (July 2013)

  • Settled a case for $80,000 against a landlord who had failed to eradicate a bedbug and cockroach infestation. (February 2013)

  • Reached a class action settlement worth $240,000 for a group of 80 salespeople whose employer failed to pay minimum wage and overtime, in violation of federal and state law. (February 2012)

Notable Court Rulings from Our Cases

  • Rental Property Management Services v. Hatcher, 479 Mass. 542 (2018). Ahmed-Kagzi v. Williams, 479 Mass. 1027 (2018). In an eviction case brought by a property owner rather than the owner, the Supreme Judicial Court found that a judge must dismiss the eviction action if the property manager is not the owner or lessor. The Court also found that if a corporation brings a case without counsel, litigated by a person related to the corporation, the eviction is the unauthorized practice of law and the judge must take corrective action. 

  • Fannie Mae v. Nuñez, 460 Mass. 511 (2011). In an eviction case brought by a bank against its tenant, our firm successfully argued to the Massachusetts Supreme Judicial Court that a new eviction statute protecting tenants after foreclosures should apply retroactively and protect tenants already facing evictions from banks that foreclosed on their landlords.

  • Bobby T. Brown vs. F.L. Roberts & Co., Inc., 452 Mass. 674 (2008). In an employment case, we successfully argued that a business’s policy on employee grooming discriminated against our client on the basis of his religious beliefs, in violation of the Massachusetts anti-discrimination law.


Originally founded by former legal services attorneys in 1996, our firm has a distinguished history working on behalf of tenants, employees, and consumers throughout western Massachusetts. In recognition of our work, the firm has been the proud recipients of many honors and awards.

  • Excellence in Pro Bono Award, Massachusetts Lawyers Weekly (2017)

  • Pro Bono Award, Women’s Bar Foundation (2014)

  • Louis M. Brown Award for Legal Access, Meritorious Recognition Recipient (view PDF), American Bar Association (2009)

  • Access to Justice Award, Massachusetts Bar Association (2008)

  • John and John Quincy Adams Pro Bono Publico Award, Massachusetts Supreme Judicial Court (2006)