Joel Feldman, Attorney

Joel Feldman (Harvard Law School, J.D., cum laude, 1988; Columbia University, cum laude, B.A., 1985) has been a shareholder of the firm since 1998. Mr. Feldman serves on the Access to Justice Commission of the Supreme Judicial Court where he is currently a member of the Executive Committee, and chairs the Access to Attorneys and Housing committees. In addition to having taught at Western New England University (along with the other partners), he has taught consumer law, housing law and fair housing law at many legal seminars and conferences. He also served on the steering committee of Springfield No One Leaves, a grassroots group fighting bank foreclosures. Prior to joining the firm, Mr. Feldman worked as a housing lawyer at Greater Boston Legal Services, Western Mass. Legal Services, and the Legal Assistance Corporation of Central Massachusetts, where he was a supervising attorney. He was the Legal Director of the Housing Discrimination Project in Holyoke for three years, litigating fair housing cases in western Massachusetts. Mr. Feldman is admitted to practice in Massachusetts and for the federal District Court in Connecticut and Massachusetts.

Hugh Heisler, Of Counsel

Hugh Heisler (Rutgers University School of Law, J.D., 1984; Colorado College, B.A., 1979) was a shareholder of the firm since it was originally founded in 1996 until he assumed Of Counsel status in 2016. In addition to his work at the firm, Mr. Heisler served on the Board of Directors of the Massachusetts Justice Project for seventeen years, and was its President for eight years. He also worked as a judicial law clerk for the Honorable Dickinson R. Debevoise, District Judge, U.S. District Court for the District of New Jersey. He, along with the other partners, taught as an adjunct professor at Western New England University during the 2011-2012 school year, in the school’s consumer law clinic. Prior to founding the firm, Mr. Heisler was the Executive Director of the Legal Assistance Corporation of Central Massachusetts, and a Litigation Director and Acting Executive Director for Essex-Newark Legal Services. Mr. Heisler is admitted to practice in Massachusetts and the federal District Court for the District of Massachusetts.

Tom McCormick, Of Counsel


Thomas McCormick (University of Utah College of Law, J.D., 1982; Penn State, B.S., 1974) joined the firm as a shareholder in 2001, and assumed Of Counsel status in 2017. Prior to joining the firm, Mr. McCormick was a public defender in Utah and an Assistant Attorney General in Massachusetts, where he worked in the Consumer Protection and Civil Rights Divisions. He has served as a volunteer small claims court judge in Utah. Mr. McCormick is admitted to practice in Massachusetts and the federal District Court for the District of Massachusetts.

Christa Douaihy, Attorney

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Christa Douaihy  (City University of New York School of Law, J.D. 2008, cum laude; University Of Pittsburgh, B.A. 1999, cum laude) joined the firm in 2016. In addition to her work at the firm, she serves on the Board of Directors for the Pioneer Valley Worker's Center and on the Pro Bono Associates Advisory Board for the Hampden County Legal Clinic. Prior to joining the firm, Ms. Douaihy was a Team Leader and Supervising Attorney in the Civil Action Practice at the Bronx Defenders in New York City, where she oversaw daily operations of an interdisciplinary holistic defense team including social workers, attorneys and advocates. She represented clients fighting the life-altering civil consequences of criminal court or family court involvement, including eviction, employment discrimination, loss of social security benefits and other government benefits. She also served as Staff Attorney at the Disability Rights Project of Legal Services of the Hudson Valley in White Plains, New York. She has trained attorneys, advocates and law students on collateral consequences, the civil justice system, housing and HIV/AIDS issues. Ms. Douaihy is licensed to practice in Massachusetts, New York, and the federal District Court of the Southern District of New York.

Susan Grossberg, Of Counsel

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Susan Grossberg (Northeastern University School of Law, J.D. 1992, University of Michigan, B.A. 1982) joined the firm in the fall of 2016 and became Of Counsel to the firm in February of 2019.   Ms. Grossberg spent the previous two decades representing debtors in Chapter 7 and Chapter 13 bankruptcy proceedings in solo practice as Grossberg Law Offices.  Ms. Grossberg also taught consumer bankruptcy law as an adjunct professor at Northeastern University School of Law. She is a former co-chair of the legislative & public policy committee and the consumer bankruptcy committee of the bankruptcy section of the Boston Bar Association.  In 2004, Ms. Grossberg received the Denis Maguire Pro Bono Award for representation of the indigent from the Volunteer Lawyers Project and was recognized as a 2013 Top Women of Law by Massachusetts Lawyers Weekly. Ms. Grossberg was also awarded the 2014 Pro Bono Publico Award, Eastern Division, by the U.S. Bankruptcy Court, District of Massachusetts. Ms. Grossberg is admitted to practice in Massachusetts and the federal District Court for the District of Massachusetts.

Douglas B. Mishkin, Of Counsel

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Douglas B. Mishkin (George Washington University Law School, J.D. 1980; Brown University, A.B. 1977) joined the firm as Of Counsel in 2018 after a long litigation career in Washington D.C. following service as a judicial clerk.  That career included a 42-day trial in which he won a judgment of $20 million in damages plus another $7 million in sanctions against the defendant and the defendant’s law firm.  His practice also included litigating landmark pro bono cases for the Washington Lawyers Committee for Civil Rights and Urban Affairs and for Americans United for Separation of Church and State.  He also served for many years as an officer and faculty member for the National Courts and Sciences Institute, which trains judges nationwide on issues of science in the courtroom, and as a member of the George Washington University Hospital Ethics Committee.  He was the Constitution Day speaker at Bard College at Simon’s Rock (2017) and Massachusetts College of Liberal Arts (2016), has been interviewed on National Public Radio’s All Things Considered and CBS’ Early Show, and is the recipient of numerous Super Lawyers and similar awards from legal publications.  Mr. Mishkin is admitted to practice in Massachusetts, the District of Columbia, Maryland and Virginia.

Daiana Griffith, Paralegal


Daiana Griffith (Mount Holyoke College, B.A., magna cum laude, Phi Beta Kappa, 2019) has been the intake paralegal for the firm since June 2019. Daiana is originally from Asunción, Paraguay and came to the U.S. in 2015. She graduated from Mount Holyoke College with high honors in Political Science. She also earned the Reproductive Health, Rights and Justice Certificate through the Five College Consortium. While at Mount Holyoke, Daiana conducted an independent research project on NIMBY-ism, exploring attitudes toward low-income housing in the Pioneer Valley. For her honors thesis, Daiana conducted a case study on housing access for formerly incarcerated people in Greater Boston. Daiana also served as a policy advocate intern for the Massachusetts Coalition for the Homeless in Lynn, MA. She volunteers for Voices from Inside, a non-profit that works with currently and formerly incarcerated women through writing workshops, as a workshop co-facilitator at the South Hadley Girls Treatment Program.